London & Scottish Property Investment Management Limited is a company registered in Scotland under number SC608667. Its registered office address is 300 Bath Street, Glasgow, G2 4JR.
We are committed to protecting your personal information when you use our services. This notice explains how we collect, retain and process your personal information. Here we set out how the personal information that we collect about you will be used.
For the purposes of data protection legislation, LSPIM is a “controller” meaning that we determine the purpose and means of processing the information we collect from you. If you have any questions concerning LSPIM’s data privacy procedures please contact Rachel Christie at rachel.christie@lspim.co.uk.
If you ever have any questions, comments or complaints about this notice, or any of its contents, please contact us via any of the following means and we will be pleased to assist you:
By Post: 300 Bath Street, Glasgow, G2 4JR
By Email: rachel.christie@lspim.co.uk
By Phone: 0141 248 4155
This section details the types of information we collect from you and how we use information about you.
When you visit LSPIM’s website, our website agency Atalanta uses cookies, which are small pieces of information that allow them to maintain your connection to the website. This website may use cookies for detecting what kind of device you have in order to present content in the best way, for a language switch and/or for other purposes. These cookies do not collect or store any personally identifiable information. You can refuse the use of cookies.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
General uses of information
We use information supplied by you:
Lawful processing
In terms of the legal bases we rely on to process your information, these are where the processing is necessary:
for the performance of a contract with you for provision of services or to take steps at your request prior to entering into any contract; to comply with our legal obligations; for our legitimate interests in:
If you do choose to provide your consent you can withdraw it at any time by contacting us at the above-mentioned email address.
We will not pass your information on to third parties except: we will provide your information to our service providers to allow them to assist us with carrying on and conducting our business functions.
We will provide your information to the following categories of recipients:
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please check their privacy notices.
We transfer, use and/or store your personal information outside of the European Economic Area (EEA) and the laws of some of these destination countries may not offer the same standard of protection for personal information as in the UK.
We currently transfer data to the following countries outside of the EEA:
USA, India. We may update this list from time to time and any changes will be communicated to you via an update to this privacy notice.
Transfers to our third-party service providers are to enable them use and store your personal information on our behalf. We will, however, put in place appropriate security procedures in order to protect your personal information. We also ensure that, where your information is transferred to any country outside the EEA this is done using specific legally approved safeguards. You can request further details and a copy of these by contacting us at the above-mentioned email address.
We will keep your information only for as long as necessary depending on the purpose for which it was provided. Details of retention periods for different aspects of your personal information are available in our retention policy which is available by contacting us at the above stated email address.
When determining the relevant retention periods, we will take into account factors including:
legal obligations under applicable law to retain data for a certain period of time statute of limitations under applicable law(s) (potential) disputes, and
your continued desire to receive communications from us and our ongoing relationship; guidelines issued by relevant supervisory authorities.
We have put in place measures to protect the security of your information. These measures are intended to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Unfortunately, the transmission of information via email is not secure. Therefore, if you use email for communicating with us, we cannot guarantee that it will remain confidential whilst in transit.
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights.
Your rights in connection with personal information.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing.
The various rights are not absolute and each is subject to certain exceptions or qualifications.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Fees
In some cases, we may charge a reasonable fee if your request for access to your data is clearly unfounded or excessive, or if you request multiple copies of the information. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to complain
If you wish to request further information about any of the above rights, or if you are unhappy with how we have handled your information, contact us at the above contact details.
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (“ICO”): https://ico.org.uk/global/contact-us/ 0303 123 1113.
We keep our privacy notice under regular review and any updates we make in the future will be posted on our website and the most recent version of this “Privacy Notice”. Where appropriate, changes may be notified to you by post or email.